Norcross Digital Marketing

June 24, 2021

Digital Marketing Tips For Small Business

Reputation Management

How to Respond to Positive and Negative Reviews

Online reviews are critical to the success of a local business, with 93% of consumers saying online reviews impact their purchasing decisions. How does a business respond to online reviews? Do positive online reviews need to be responded to at all? How do you respond to a negative review? All these questions and more are covered here so you can leverage your online reputation to grow your business.

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